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PRODUCT INFO

How long do CORE meals last?

CORE Powerfoods meals are to be stored in the freezer and have an impressive shelf life of 1-2 years.

What happens if I have food allergies?

At CORE, our team takes the highest care to keep allergy-prone ingredients out of our meals. However, given the wide variety of meals offered, we cannot guarantee that our meals are entirely free from any allergen. We recommend carefully reading the ingredient list for each meal prior to consumption or for further information, please contact our customer service team.

Can I recycle the food packaging?

Yes, both our cardboard sleeves and BPA free plastic trays are 100% recyclable.

Can I eat CORE Powerfoods whilst I am pregnant or breast feeding?

We recommend consulting your health professional for advice regarding the suitability of CORE meals during pregnancy or whilst breastfeeding.

Are CORE Powerfoods Meals Halal?

We have partnered with Halal-certified suppliers and avoid any use of any alcohol or pork products. 

How is the nutritional information calculated?

We calculate the nutritional information for our meals in accordance with the guidelines set by FSANZ (Food Standards Australia New Zealand). For more details, you can visit the FSANZ website here. FSANZ is the authority responsible for ensuring the safety and accuracy of food standards in Australia and New Zealand.

Are CORE meals fresh?

Yes, our meals are prepared fresh and then snap frozen to lock in flavor and nutrients, ensuring they remain fresh until you're ready to enjoy them. The meals are designed to be stored in the freezer, enabling very long shelf life.

ORDERING

How do I place an order?

Simple! You can choose from one of our Fixed Packs or create your own custom pack by adding an assortment of meals to your cart.

Can I buy a CORE meals in retail stores?

You sure can! CORE Powerfoods meals are available in over 2000 retail outlets across Australia including Coles, Woolworths and IGAs.

Is there a minimum order value?

Our minimum order value is $60.00, not including delivery fees.

What is the cutoff for redirect and reschedule requests?

If you need to redirect or reschedule your order, please contact us at least 48 hours before your delivery. Please note that we cannot redirect orders between states or different depots.

PAYMENT

What payment methods do you accept?

We accept all major Credit Cards, PayPal and ZipPay.

How do I know if my payment has been declined?

You will receive a notification at the checkout page confirming that your payment could not be processed.

Do you offer subscriptions?

We do not currently offer subscriptions but plan to launch this feature in the near future.

DELIVERY

Where does CORE Powerfoods deliver?

CORE Powerfoods currently delivers across Australia, click here to check if we deliver to your specific post code. 

How much does delivery cost?

The delivery fee depends on your order total. All orders under $150 incur a fee of $19.95. This fee is reduced to $9.95 in all states, except WA. If a discount code lowers the order total below $150, a delivery fee of $19.95 applies.

Do I need to be home to accept my delivery?

No, the driver will leave your delivery at the front door.

If you live in a secured apartment, please ensure you are home to receive your delivery. If the driver is unable to access the apartment or unit, they will have to leave your order at the entrance to the building.

Please note: The driver will not call or buzz upon arrival for deliveries made between Midnight and 7AM. However, you will be sent an SMS at the time of delivery and emails confirming delivery date and time slot.

What if I live in a gated complex or high-rise building?

If you live in a secured apartment, please ensure you are home to receive your delivery. If the driver is unable to access the apartment or unit, they will have to leave your order at the entrance to the building.

Please note: The driver will not call or buzz upon arrival for deliveries made between Midnight and 7AM. However, you will be sent an SMS at the time of delivery and emails confirming delivery date and time slot.

How do I recycle my delivery box & ice pack?

Our delivery box is made of recyclable cardboard, so you can break it down and pop it in your recycling bin at home.

Our gel ice packs contain 100% recyclable outer lining which can be placed in your recycling bin at home. The Gel can be added to your garden beds. The sodium Polyacrylate and water blend help soil retain water

Our Thermal Liners are 100% recyclable and can be deposited at any Coles or Woolworths store across Australia in the Redcycle Bins.

Can I change my order once it is placed?

No, our team is unable to alter an order once payment has been made.

Can I cancel my order?

To cancel your order, you must notify us via email or call 1300 133 728 within 12 hours of placing the order.
Unfortunately, any cancellation requests made after this time cannot be honored as your meals will already be packed and you will be charged the full amount of the order.

CORE REWARDS

How do I convert my points into a discount code?

To convert CORE Rewards points into a discount code, please follow these steps:

  1. Open corepowerfoods.com
  2. Click on "Sign in" and enter your email and password
  3. Click "+" next to "Rewards Points"
  4. Click "View Rewards"
  5. Click "Ways to Redeem"
  6. Click "View", next to Order Discount
  7. Use green sliding bar to choose how many points to redeem (100 points = $1.00).
  8. Click "Redeem"

How does the referral code work?

The referral program is designed to reward people for recommending CORE Powerfoods to friends who don't already have an account. When a referee uses the referral link to place their first order, both parties receive a $20 discount code.

How do I know if I successfully converted CORE points into a discount code?

Once you convert your points into a discount code, you will receive an email detailing the code to use. This code can be used at the checkout on your next order. You can also find this code under the rewards tab in your account.

CORE Powerfoods delivers nutritious, freshly prepared meals to your doorstep.

CORE Powerfoods has the same goal as you, to make your life healthy and active by delivering high protein muscle meals. Our high quality meal plans can help you achieve your fitness goals and stay motivated. We have you covered with a range of over 25 healthy menu items. Our macro meals and high protein snacks are perfect to help you achieve your fitness outcomes. Not sure how to choose the right healthy meal plan for your fitness goal? Don't worry. You can custom select from our finest chef prepared meals or choose from our popular fixed packs. Our Loaded Legends and Best Sellers Packs contain our highest rated high protein meals. If calories and macros are important, you can choose from our Low Calorie or High Calorie Fixed Pack options. For those who are interested in bulking and bodybuilding and don’t want the stress of home prepping your meals, our Ultimate Nutrition Pack is perfect. Maximum protein, at an affordable price. As always, our menu is completely flexible. With no lock in plans we encourage you to be your own muscle chef and build a plan that works for you.

CORE Powerfoods is a 5 star rated meal delivery service. We deliver around the clock to over 3000 postcodes around Australia. You can also buy our meals in leading retail stores across including Coles, IGA, Anytime Fitness, Metcash, Drakes, World Gym. Alternatively, check our stockist page to find where to buy our healthy and high protein meals in Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth, Newcastle and many other cities across Australia.

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